Addressing Implicit Bias in the Prosecution of Cases

Identifying and addressing implicit bias in the prosecution of misdemeanor cases by the City Attorney’s Office in the Tacoma Municipal court. Prosecutors are not immune from implicit bias. As gatekeepers of the criminal justice system, prosecutors can be part of the problem – as well as the solution. If prosecutors are not aware of their […]

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Sewer Utility Wastewater Discharge Behaviors

Improper disposable of fats, oils, and grease (FOG) and “flushable” cleaning wipes can cause clogging issues, and improper disposable of pharmaceuticals can cause downstream environmental issues. Greater amounts of FOG and rags have been identified downstream of large areas of rental housing than of single family residences. The aim of this project will be to […]

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Preventable Causes of Structure Fire Awareness & Education

Focus awareness and education efforts to preclude fires that are easily preventable, focusing on the most effective methods that capture citizens’ attention and prompt them to take action. Review of our data about structure fires and identify the preventable causes and focus education and awareness efforts, based on cause and locations. Also identify the most […]

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Parks Business Intelligence

Food trucks have become increasingly popular in recent years and can be complicated from a regulatory standpoint (vehicles and food services establishments). The city is interested in evaluating and developing citywide food truck best practices. This program would include any nuanced differences between centers (Downtown, Crossroads, Factoria) as well as special events. Development of best […]

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Food Truck Program

Food trucks have become increasingly popular in recent years and can be complicated from a regulatory standpoint (vehicles and food services establishments). The city is interested in evaluating and developing citywide food truck best practices. This program would include any nuanced differences between centers (Downtown, Crossroads, Factoria) as well as special events. Development of best […]

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User-Centered Design Research and Recommendations for the City of Bellevue’s Public Website

Effective and efficient communications with the public are critical following an emergency or disaster. However, sharing this life safety information is not helpful for individuals with Limited English Proficiency (LEP) who cannot understand everything being said. To address this issue, the Washington State Legislature approved RCW 38.52.070, which requires that all emergency communications be shared […]

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Viability Research for a Small Business Incubator in Richards Valley

Does data make a Smart Building? Understanding your energy and water performance through a benchmarked “score” (e.g., a rating that compares against your peers such as the Commercial Building Energy Consumption Survey or EPA Portfolio Manager) is often touted as the first step to energy management. However, every building operator says that their building is […]

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A Roadmap to Civic Engagement

Civic engagement and communication is one of the most challenging responsibilities of a government organization. The renewed vision for equity and inclusion requires an accounting of existing methods of community outreach and civic engagement, so that Tacoma can more effectively understand and serve its diverse citizenry. In order to install best practices uniformly across all […]

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Improving Emergency Communications with Limited-English-Proficiency (LEP) Chinese- and Russian-Speaking Communities

Building on work done to prepare for Fire Department re-accreditation, prepare outreach strategies using Community Risk Reduction (CRR) for our most at-risk populations. This effort would identify the risk factors, most effective engagement strategies, and resources. Additional information regarding CRR best practices can be found here. The Bellevue Fire Department’s CRR visualization tool can be […]

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