AI in Government: Ethics

The City of Chandler, located in the southeastern Phoenix Metropolitan Area, is a thriving community of innovation seeking to plan a sustainable future for its residents, businesses, and visitors. With an interest in emerging technologies, such as Artificial Intelligence (AI), the City is exploring opportunities to leverage AI to improve municipal operations and governance. To advance these efforts, undergraduate Technical Communication students collaborated with the City of Chandler through the ASU Project Cities program to identify risks and opportunities around the use of AI in government, explore AI policies, processes, and procedures designed and implemented locally and globally, and synthesize literature on citizen perspective on AI in government. These findings will be shared with leadership and staff to help inform current and future decision-making around AI throughout the City of Chandler.