Expert Review of the MyCoast Application

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The MyCoast app is a mobile and web-based application used by the Maryland Department of Natural Resources to document and analyze pictures and data of flooding caused by precipitation and coastal events. The data it collects is used for various purposes, including visualizing impacts of flood events, as well as enhancing awareness of flood events among Maryland residents. This project’s goal was to create an expert review of the MyCoast application. Initially, the goal was to create wireframes and a new schema for the app. After discussion, the goal shifted to interviewing people with different backgrounds (who work in sector, peers, etc.) and creating a list of recommendations from our findings. This report reviews the MyCoast application and end-user feedback on app functionality and user experience, makes recommendations for improvements to the app and recommendations for improvements to end-user documentation to improve the user experience and data quality.

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