Students will help Penn State HR develop new customer service protocols which will improve the way in which they interact with the Penn State community. They will do this by benchmarking, defining, and recommending protocols from other universities and businesses.
Read the final student report delivered to the local gov/community partner.
Sustainable Communities Collaborative Contact Info
University Faculty Contact
Tom Hogan
Labor and Employment Management
Scholar-in-Residence
tch12@psu.edu
(814) 867-2208
Local Government / Community Contact