Penn State Human Resources Customer Service Protocols

Metrics

Community Size
98,000
Years
2017/2018
Course Title
Course Letter Acronym
Course Number
Project Lead Faculty

Students will help Penn State HR develop new customer service protocols which will improve the way in which they interact with the Penn State community. They will do this by benchmarking, defining, and recommending protocols from other universities and businesses

Read the final student report delivered to the local gov/community partner.

Sustainable Communities Collaborative Contact Info

University Faculty Contact
Tom Hogan
Labor and Employment Management
Scholar-in-Residence
tch12@psu.edu
(814) 867-2208

Local Government / Community Contact

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